AI Automation, Agents & Chatbots in Lebanon for Practical SMB Growth

AI agents and AI automations help handle repeat tasks and workflows, such as routing enquiries, drafting responses, generating summaries, updating CRMs, and triggering actions across tools. The focus is practical operations, with clear rules and approvals.

Good workflows are repetitive, rule-based, and time-consuming: lead qualification, support triage, internal task assignment, invoice reminders, content briefs, reporting summaries, and system updates across tools. We start with workflows that reduce manual handoffs.

In most business setups, AI agents support the team by reducing repetitive work and improving consistency. We design automations with human approvals where needed, so important decisions stay under control.

Yes. We can connect AI workflows to CRMs, forms, email, and messaging paths depending on your stack. The exact setup depends on tool capabilities and data sensitivity, and we keep the workflow reliable with clear fallbacks.

We use clear triggers, structured inputs, validation rules, and monitoring. We also add approvals for edge cases and define what happens when a tool fails. Reliability matters more than making the workflow look clever.

Yes. We scope what data is needed, limit access by role, and avoid exposing sensitive information unnecessarily. We also document where data flows and which tools process it, so you maintain operational visibility and control.

Yes. AI agents can summarise metrics, highlight changes, and draft action-focused reports when the underlying data is structured and reliable. This reduces time spent preparing updates and helps teams focus on decisions, not formatting.

We measure time saved, error reduction, faster response handling, and improved consistency in workflows. We also track operational outcomes like lead response speed, follow-up completion, and fewer manual handoffs across teams and tools.

We can use automation platforms such as Make, n8n, Opal or Zapier when they fit the reliability and security needs. For more control, we can also recommend custom integrations. Tool choice depends on your workflow complexity and data requirements.

Share the workflow you want to automate, your current tools, the handoff points that cause delays, and the desired outcome. If you have examples of real cases, share anonymised samples so we can map rules and edge cases correctly.

Yes. We build AI Chat Bots for Lebanon on WhatsApp and websites to handle FAQs, capture leads, qualify requests, and route conversations to the right team member. We can support Arabic, French and English, and add clear human handoff when needed.

A chatbot (or AI Chat Bot) mainly answers questions and guides users through a fixed flow. An AI agent can also take actions across your tools—like creating a lead, sending follow-ups, updating a CRM, generating reports, and escalating to a human when confidence is low—so the workflow continues beyond the chat.